Legal

Terms of Service

Last Updated: January 2026

1. Agreement to Terms

By accessing or using CGL Webworks services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not use our services.

2. Services Description

CGL Webworks provides web design, development, hosting, maintenance, and technical consulting services. Our service packages include:

  • Custom website design and development
  • Web hosting and domain management
  • Website maintenance and updates
  • Content edits and modifications
  • Technical support and consulting services

3. Payment Terms

Setup Fee

A one-time setup fee is due before project commencement. This covers initial design, development, content migration, and website launch.

Monthly Fee

Monthly maintenance fees are billed in advance on the first day of each month. Payment is due within 5 business days of invoice date.

Late Payments

Accounts not paid within 10 days of the due date may result in service suspension. A late fee of $25 may be applied to overdue accounts.

Accepted Payment Methods

We accept credit cards, debit cards, and electronic bank transfers.

4. Service Term and Cancellation

No Long-Term Contract

Monthly services operate on a month-to-month basis. No long-term contract is required.

Cancellation by Client

You may cancel your monthly service at any time by providing 30 days written notice. You will be responsible for payment through the end of the 30-day notice period.

Cancellation by CGL Webworks

We reserve the right to terminate services with 30 days notice if terms are violated or for non-payment.

Refund Policy

Setup fees are non-refundable after work has commenced. Monthly fees are refundable on a pro-rata basis if service is cancelled mid-month due to our failure to provide service.

5. Client Responsibilities

You are responsible for:

  • Providing accurate content, images, and materials for your website
  • Ensuring you have rights to all content provided to us
  • Maintaining the confidentiality of any account credentials we provide
  • Complying with all applicable laws regarding your website content
  • Communicating change requests clearly and in a timely manner

6. Intellectual Property

Website Ownership

Upon full payment of the setup fee, you own the content and design of your website. However, the underlying code, frameworks, and templates remain the property of CGL Webworks or their respective licensors.

Content License

You grant us a license to use, modify, and display your content solely for the purpose of providing our services.

Portfolio Usage

We may use screenshots and descriptions of your website in our portfolio and marketing materials unless you specifically request otherwise in writing.

7. Service Limitations

Maintenance Scope

Monthly maintenance includes content updates, security patches, and technical support. Major redesigns or additional pages beyond the original scope may incur additional fees.

Response Time

We aim to complete most content updates within 2 business days. Complex requests may take longer and will be communicated accordingly.

Hosting Limitations

While we guarantee 99.9% uptime, we are not liable for downtime caused by factors outside our control (e.g., third-party service failures, natural disasters, cyber attacks).

8. Warranties and Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner. However, we make no guarantees regarding specific business results, search engine rankings, or traffic increases.

Services are provided "as is" without warranty of any kind, express or implied. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, CGL Webworks shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Our total liability for any claim arising from our services shall not exceed the total amount paid by you to CGL Webworks in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold CGL Webworks harmless from any claims, damages, or expenses arising from your use of our services, your website content, or your violation of these terms.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes via email. Continued use of our services after changes constitute acceptance of the modified terms.

12. Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes shall be resolved in the courts of Ontario.

13. Contact Information

If you have questions about these Terms of Service, please contact us: